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"sync failed: unsupported name" Mac

  • May 23, 2025
  • 1 reply
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there is one folder in box that won't sync to my mac- the detail message says "remove spaces from end of name"  there are no spaces at the end of name. I have tried renaming it a few times. 

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

We hope to continue working with you through this link - https://support.box.com/hc/en-us/community/posts/15234752460691-Finding-files-in-Box-Sync-Mac-OS-Monterey

Thanks for posting!