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Question

Sync Failed: Box Quota Exceeded

  • May 23, 2025
  • 1 reply
  • 20 views

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My data is only 31GB, not more than 50GB, why can't I sync?

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

In reference to this, you may visit this article. 

Hope it helps!