I have a user who has gotten a new computer and was recently syncing Box files to her new devise. As she has tried to save files in Box she is now getting this error message.
I have reviewed our account settings and have not found anything there.
Question
Sync Failed: Box Quota Exceeded
Hi Beth,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Regards,
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