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Hi,


Our nonprofit has been using a personal box account for some time, but we would like to switch to a non-profit business account.  We have a token obtained from techsoup and are a 501c3 organization.


When I attempt to sign up for the new account (non-profit Starter plan), the box interface takes me to the personal account upgrade page- which does not include the non-profit starter plan.


Can I switch a personal plan over to a non-profit starter plan (i.e. using the same email?).


 


Thank you

Hi Angela, 


Welcome to Box Community and glad to assist! 


You may reach out to our Sales team regarding your Box upgrade. You can work with them through live chat via box.com/pricing


Thanks for posting! 


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