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Question

Switch from free individual account to business account

  • May 22, 2025
  • 3 replies
  • 45 views

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I need help switching from my free individual account a business account. I believe I've been added to the business account, but there seems to be an issue perhaps since both accounts use my same email address.

3 replies

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Hi there, 

Welcome to the Box Community! 

I will have to create a ticket for you since this issue needs to have your personal information. Please check you email for an update. 

Thanks!


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I want to change my business account to individual pro


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im paying too much for the use that I need,