Got a new user who is not receiving your email confirmation. I suspect it is on your Suppression List, can you please advise how to progress this ?
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Hi Jude,
Welcome to Box Community!
To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
Thanks for posting!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.