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Question

suppression list

  • May 27, 2025
  • 1 reply
  • 19 views

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Got a new user who is not receiving your email confirmation. I suspect it is on your Suppression List, can you please advise how to progress this ?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Jude, 

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!