Skip to main content
Solved

Support ticket

  • September 29, 2026
  • 1 reply
  • 40 views
  • Translate All

Hi, I wanted to upgrade my account, but it mentioned I needed to submit a support ticket… which I also can’t do.  This seems like a pain to jump through hoops.  Please help

Best answer by Rona Box

Hi ​@brooke, 

Welcome to Box Community, and we’d love to help with your Box upgrade. 

 

Please reach out to our Sales team so they could help you choose the plan that’s right for your organization. Also, to walk you through with the upgrade. You can chat with a Sales representative on box.com/pricing. 

 

Thanks for posting! 

View original

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Answer
    • September 30, 2026

    Hi ​@brooke, 

    Welcome to Box Community, and we’d love to help with your Box upgrade. 

     

    Please reach out to our Sales team so they could help you choose the plan that’s right for your organization. Also, to walk you through with the upgrade. You can chat with a Sales representative on box.com/pricing. 

     

    Thanks for posting! 

    Translate
    Terms of ServiceAccessibility statement