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Question

Support Ticket

  • May 23, 2025
  • 4 replies
  • 380 views
C
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I need to create a support ticket.  How do a request a ticket?

    4 replies

    C
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    Hi Chris, 

    Welcome to Box Community and glad to help!

    It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

    C
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    Dear Support Team
    Could told us why users can not working on excel sheet in same time ? could you please tell me how to make two user work in one excel sheet in a same time with out make a doublicating the sheet !
    thanks .

    C
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    Hi Box Team,

    We have been updated to the latest Version is 3.3.2.

    However, I still can’t use the Box function under Net Suite but got the message said “an issue with the Box SuiteApp.”

    Would you please help to check how I can start to use Box?

    I am the Box ADM and Net Suite ADM.
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    Thanks.

    Sunny Lin

    C

    Hi - I also need to raise a ticket. Where do I submit a request? 

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