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Question

Support Requested: Organizing Scattered Shared Files in Box

  • April 2, 2026
  • 2 replies
  • 11 views
R

Hi Box Admin Team,

I’m reaching out for assistance with organizing my files in Box. Currently, I have a large number of shared documents and folders scattered across various locations, making it difficult to find what I need when I need it.

I tried creating a personal folder to consolidate these files, but I keep receiving error messages. I suspect this is because the files are shared and I don't have the necessary permissions to move them. Since I cannot move these items directly, could you please advise on the best way to organize these scattered shared files for my own ease of use?

Thank you for your help!

2 replies

R
  • Roc Chen
  • Author
  • New Participant
  • April 2, 2026

By the way, I have consulted our organization’s admin, but they don’t have a good solution. All of my colleagues are facing the same struggle, as we deal with a massive number of documents daily. This is really impacting our productivity, and the cluttered environment even affects my focus throughout the day.

Rona Box
  • Rona Box
  • Community Manager
  • April 2, 2026

Hi ​@Roc Chen, 

Welcome to Box Community, and glad to assist! 

 

To understand how you could better manage your Box contents, I would recommend on reaching out to your Account Executive instead. Please reach out to your internal helpdesk team to get your Account Executive’s details. This is a public community setting and we can’t disclose that at this time. 

 

Thanks for posting! 

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