support case

Hi Irene, 

Welcome to Box Community and I'm here to help! 

Looks like you're having trouble with your Box application and for assistance please open a new case through this link https://support.box.com/hc/en-us/requests/new

Thanks for posting! 

My logs have been sent successfully and I need to create a support case.

Hi,

I am facing issue in box. Whenever i am trying to add any new shared folder inside the groups. When we reach to select folder page, then we can see the folders for very less duration like for 2 sec only and after that no folders i am able to see. Please try to resolve the issue asap. I am attaching screenshot of my issue as well here for your reference:

I am constantly getting a messge about problems updating and am being asked to submit a support case which seems nearly impossible. It’s not intuitive, it’s not simple. How do I do this?? Thanks.