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Question

Suddenly my box note was deleted.

  • May 22, 2025
  • 1 reply
  • 8 views

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My box note was suddenly deleted with this message.

"I'm sorry. There is a problem with the content of this memo.Please contact Box Customer Success."

I need to meet a deadline, so I need a reply soon.

1 reply

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Hi there, 

Welcome to the Box Community!
 
This would be something our Support team would like to investigate with you and may require specific account information.  
 
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
 
Thanks for your patience and please comeback and let us know how it goes!