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Question

Subscription reduction

  • May 22, 2025
  • 3 replies
  • 13 views
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Hello, I want to reduce the subscription from $21 to $7, just one user. Please help

    3 replies

    C
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    Will I have to wait long for support?

    C
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    Hi Rahal, 

    Welcome to the Box Community and thanks for posting!

    If you are looking to reduce your number or seats or subscription, this would be something of Billing team can assist you with.

    I've gone ahead and created a ticket for you so that a Billing associate can help with your request. Kindly check your email for details and updates.
     
    Thanks for your patience!
     
    C
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    We need to reduce  the number of seat  (7 to 3) to my account. It's urgent. Thanks.

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