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Question

Submit a Ticket to Recover Deleted Folders

  • June 10, 2026
  • 0 replies
  • 11 views

I have a Box.org free account and have limited admin abilities but need to recover deleted folders and files that another user deleted. I do not have full access to the content management and need to submit a ticket for the Box Support team to recover the files, but when clicking on the link to submit a ticket it leads to a page with the only option to start a conversation in the Box Community.