I have a Box.org free account and have limited admin abilities but need to recover deleted folders and files that another user deleted. I do not have full access to the content management and need to submit a ticket for the Box Support team to recover the files, but when clicking on the link to submit a ticket it leads to a page with the only option to start a conversation in the Box Community.
Question
Submit a Ticket to Recover Deleted Folders
👋 Hi
I’ve gone ahead and submitted a support ticket on your behalf so we can help recover your files. One of our Product Support specialists will reach out to you shortly via email.
For future reference, if you’re unable to sign in to the support page or still don’t see the option to submit a ticket, you can use the request form found here.
Thanks for reaching out, and we look forward to getting this resolved for you.
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