I am trying to login to Box web but am stuck on the "Verifying Device Security" page and connect. Any recommendations as all other team members are able to login?
Question
Stuck on "Verifying Device Security"
Hi Brandon,
Welcome to Box Community and glad to assist!
Can you follow these troubleshooting steps to fix the issue?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it helps!
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