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Question

Strong password issues

  • May 23, 2025
  • 3 replies
  • 14 views

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Hello,

I signed up via Google SSO and when I try to change my password (I currently have no password) to access a file that requires a strong password, I repeatedly get an error message. This occurs on both Safari and Chrome.

I am unable to set up my password. Please help. Thank you.

3 replies

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Hi Ashley, 

Welcome to Box Community and glad to assist! 

Let me create a new case and a member of our team will be in touch, please keep an eye out. 

Thanks for posting! 


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I'm having the same issue!


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I am having the same issue.