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I signed up via Google SSO and when I try to change my password (I currently have no password) to access a file that requires a strong password, I repeatedly get an error message.


I am unable to set up my password. 

PS: I also have 2FA setup on my box account


Hi Chris, 


Welcome to Box Community and glad to help!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting!


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