After uploading from my ipad my videos are stretched. I have been using this program for years and never experienced this. Please help.
Question
Stretched Videos
Hi Ashley,
Welcome to Box Community and glad to assist!
To help fix the issue,
- Is this recurring in every videos you uploaded?
- What if you upload it in your mobile device's browser and not in the Box for iOS app?
- Has it ever worked before?
We'd love to hear back from you!
It happens with all vertically filmed videos. I have never had an issue until last week. I have tried everything. Downloading it to my computer, sending to my phone. None of them have worked. Was there an update?
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