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Storage ussage incorrect.

  • May 23, 2025
  • 1 reply
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Hello.

The storage ussage says my full is almost full but that is not correct. Kindly run the script to correct the storage amount on my account, like you did last year.

Thanks in advance.

    1 reply

    Forum|alt.badge.img

    Hi Maria, 

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

    Hope it helps! 

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