Hello, in my account 9.2GB is showed as used space while the files are only 4.35 GB. Support can you run the script to fix this?
Question
[storage] Used space showed is wrong
Hi Luca,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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