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Question

Storage used says 1.9Gb used but I only have 1 small file stored.

  • May 23, 2025
  • 2 replies
  • 9 views

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Storage used says 1.9Gb used but I only have 1 small file stored. I deleted everything else (and from the BIN also).

How do I get the storage indicated to read correctly?

2 replies

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Hi Ian,  

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

Should you experience the same issue in the future, please let us know, (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

Thanks for posting!


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Thank you Rona. That's good.