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Storage used incorrect

  • May 23, 2025
  • 1 reply
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Hi, my account details are showing 9.2Gb used but yet details on the Snapshots folder only shows 1Gb. Would you please run the script to fix, thank you.

    1 reply

    Forum|alt.badge.img

    Hi Richard, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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