"Storage Used" figure incorrect

Question

Hi Support Team,
Can you please run the script for my account to correct the reporting inaccurate storage usage?
https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Many thanks in advance.

G

community-manager · Answer

Hi G,Welcome to Box Community and I'm here to help!We've corrected your storage count. To verify this, log in tobox.com> Account Settings> Used Storage.Let us know in this forum once get this issue again.https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-IncorrectThanks for posting!

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