Hello. I have used 8.9GB of my 10GB quota, but storage used in account settings shows 11.9 GB used out of 10GB which seems impossible. Can you please fix the bug. Thanks.
Question
Storage used doesn't seem to be accurate
Hi there,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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