My storage place has 50gb but I can't use all place. Account shows that 10.7 GB of 50.0 GB is used. But my storage place has any files. how can I fix it? Thanks.
Question
Storage Used
Hi there,
Welcome to the Box Community!
I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
You can also check this article from our Box Support page about "Storage".
Best,
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