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Question

Storage Used 50.0 GB of 50.0 GB?

  • May 22, 2025
  • 1 reply
  • 15 views

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Hi,

Something is wrong with my storage, It says I used 50.0 GB of 50.0 GB but that isn't correct. Can you fix this?

Regards,

Hein

1 reply

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Hi Hein, 

Welcome to the Box Community, I'm happy to help!

The issue you encounter seems related to what is described in this article: 

To help resolve this, I've ran the script that will recount all of the files/ folders in your account, so you should now be seeing the correct file count and storage size in your Box.

Let me know if you have any questions!

Best regards,