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Question

Storage Used

  • May 22, 2025
  • 3 replies
  • 21 views

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Hi! Would you please run the recount script for my account as well? The meter says I'm using almost 10 GB, but I'm really only using not that much based on the folder details. Thanks!

 

3 replies

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Hi Như, 

Welcome to the Box Community, I'm happy to help!

The issue that you encounter seems related to what is described in this article: 

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,


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Hi! I have the same issue. Would you please run the script for my account? 


Forum|alt.badge.img

Hi Nhu, 

Welcome to the Box Community, I'm happy to help!

I ran the script to recount all of the files and how much storage is being used in your Box, so you should now see the correct storage size available in your account.

Let me know if you have questions and I will help you!

Best regards,