Hello,
I wanted to start my account and upload files. I checked how much storage left in my account and then I realized that box show me that I used 11GB. But there is nothing in my account. How could I check it or reset the counter?
Thank you!
Question
Storage used: 11.0 GB of 50.0 GB but there is nothing in my account
Hi Kocsis,
Welcome to Box Community and glad to assist with your storage issue.
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.