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Question

Storage used

  • May 22, 2025
  • 2 replies
  • 62 views
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Hello,

I want to contact Box Support to help me with my storage usage count.

Please run the script to fix the storage size issue.

    2 replies

    Forum|alt.badge.img

    Hi Matthew, 

    Welcome to the Box Community! 

    I have updated your storage in our system. Kindly check on your end and let me know how it goes. You may check this article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks!

    Forum|alt.badge.img

    Hi Aira

    This has worked perfectly.

    Thanks

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