Skip to main content
Question

Storage used

  • May 22, 2025
  • 2 replies
  • 14 views

Forum|alt.badge.img

Hello,

I want to contact Box Support to help me with my storage usage count.

Please run the script to fix the storage size issue.

2 replies

Forum|alt.badge.img

Hi Matthew, 

Welcome to the Box Community! 

I have updated your storage in our system. Kindly check on your end and let me know how it goes. You may check this article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks!


Forum|alt.badge.img

Hi Aira

This has worked perfectly.

Thanks