Question

Storage Use is Incorrectly Shown as Full

My storage usage is shown as full although I've deleted folders and have confirmed there should be significant unused space.

Hi Justin,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

Sign up