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Storage Use is Incorrectly Shown as Full

  • May 23, 2025
  • 1 reply
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My storage usage is shown as full although I've deleted folders and have confirmed there should be significant unused space.

    1 reply

    Forum|alt.badge.img

    Hi Justin,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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