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Question

Storage Usage Script

  • May 22, 2025
  • 1 reply
  • 4 views

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Hello Box Support team,

The storage usage shown on my account is incorrect, can you please execute the script which resolves the underlying issue?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

1 reply

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Hi Ssinho, 

Welcome to the Box Community, I'm happy to help!

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,