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Hello, 


My storage usage is showing 3.1GB of 10 GB used. All files have been deleted. All trashed files have been deleted. How can I get the storage usage reset script run on my account as in forum below? 


https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thank you, 


Hi Dan, 


Welcome to Box Community and glad to help! 


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. 


In the future, if you experience storage inaccuracies, please let us know in this forum. 


Thanks for posting!


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