Hello,
My storage usage is showing 3.1GB of 10 GB used. All files have been deleted. All trashed files have been deleted. How can I get the storage usage reset script run on my account as in forum below?
Thank you,
Hello,
My storage usage is showing 3.1GB of 10 GB used. All files have been deleted. All trashed files have been deleted. How can I get the storage usage reset script run on my account as in forum below?
Thank you,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience storage inaccuracies, please let us know in this forum.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.