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Question

Storage Usage Or File Count In My Account Is Incorrect

  • May 27, 2025
  • 1 reply
  • 13 views

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Please run script  to clear this up

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Michael, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

Hope it helps!