Could you please correct the amount of GB used in my account? Everything is empty at this point.
Thank you.
Hi Rita,
Welcome to the Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thank you for posting!
Best,Ann
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