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Question

Storage Usage Or File Count In My Account Is Incorrect

  • May 23, 2025
  • 1 reply
  • 83 views
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I have deleted approximately 5GB of files but my storage totals note over 9GB of10GB used and I have been unable to load files due to lack of space.  Please run the script to fix the storage totals.

Thank you.

    1 reply

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    Hi Brett,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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