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Question

Storage Usage Or File Count In My Account Is Incorrect

  • May 23, 2025
  • 1 reply
  • 9 views

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Hello, my storage currently shows that 85% is being used, but after deleting multiple files and folders, the number has not changed. Can the script be run to fix this? Thank you.

1 reply

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Hi Scott,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!