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Account is Personal Free. Account shows 13.4 GB of 50.0 GB used but all all files are deleted (from Trash also). Please reset storage count.


Thanks in advance

Hi George, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting!

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