Question

Storage Usage Or File Count In My Account Is Incorrect

System shows 100% of the storage is in use, but I only have around 10%.

How can I open a ticket to Support team to run a script to correct this?

Hi there,

Welcome to the Box Community!

Your account has been updated and you should see your storage correctly. You can check this article why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks!

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