Hello. I'm using about 30 GB of box storage, but the usage is showing 44.8 / 50.0 GB. I read the related article and found that running a script from Box Support fixes this issue. Please correct the usage of my account.
Question
Storage usage of my account is incorrect
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.