Hello. I'm using about 30 GB of box storage, but the usage is showing 44.8 / 50.0 GB. I read the related article and found that running a script from Box Support fixes this issue. Please correct the usage of my account.
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Thanks! I confirmed that my storage account has been fixed :)
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