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Question

Storage Usage is incorrect

  • May 22, 2025
  • 2 replies
  • 20 views

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The storage usage is incorrect in my account and I cannot submit a support request. Other options?

Thanks for your help.

2 replies

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Hi Gary, 

Welcome to the Box Community! 

I've run a script to correct the storage count and it should be updated now. 

Let us know if there's anything that we can help. 


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The storage usage is incorrect in my account and I cannot submit a support request. Other options?