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I have zero files but Box is saying I've used 11/10 gb. How is this possible? Please resolve.

Hi John, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting!


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