Skip to main content

Hi,

I only have 29.8GB of data in my Box account out of 50GB quota, but Box says I have used 47.5GB of the space!

Please check and solver the same.

Regards,

Shrinath

Hi Shrinath, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!