Hello,
I am doing year end cleaning and removing information. My account shows I have 6 of my 10 gb used and I have emptied all my folders. Can someone run the script to clear this up for me? I would like to add new information to the account.
Thanks
Hi AM Lee,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
