Hello Box team,
My box account has problem with the storage usage count.
Even though I have deleted many files and also removed them from trash, but the storage is still showing as almost full. Please help! Thank you!
[ I searched the site, the solution is: If you'd like to request this script to be run, please contact Box Support ]
jxinlu@gmail.com
Hi Zhan,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Hi Rona,
Thank you very much for your help in fixing the problem.
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