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Question

Storage Usage In My Account Is Incorrect

  • May 23, 2025
  • 1 reply
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Storage Usage in my account Is incorrect. 

Can you assisst to resolve this error.

Regards,

Dennis

1 reply

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Hi Dennis, 

Welcome to Box Community and glad to help! 

We have corrected the account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!