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Question

Storage usage in my account is incorrect

  • May 23, 2025
  • 1 reply
  • 4 views

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Please fix it

1 reply

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Hi Juan Carlos, 

Hi Mark,

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To check log in to box.com> Account Settings> Used Storage. 

Also, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

Hope it helps!