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Question

Storage Usage In Account is Incorrect

  • May 23, 2025
  • 2 replies
  • 87 views
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My account is showing as full/almost full.

Could the script be run on my account to fix it?

 

Thanks,

 

    2 replies

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    Hi Emmanuel, 

    Welcome to Box Community and glad to help! 

    We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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    Appreciate it . Thank you.

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