The used storage in My Account does not match the actual usage. Can you please run the script to check actual storage usage? Thanks
Question
Storage usage amount is showing up wrong
Hi there,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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