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Hi!


I have deleted all my files in my Box account but used space is still 31GB of 50GB.


Can you please reset it correctly? I have zero files in my Box.


Thank you!

Hi Andy, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 


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