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Question

Storage Space Wrong

  • May 23, 2025
  • 1 reply
  • 10 views
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Hi!

I have deleted all my files in my Box account but used space is still 31GB of 50GB.

Can you please reset it correctly? I have zero files in my Box.

Thank you!

    1 reply

    C
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    Hi Andy, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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