Skip to main content

My storage space shows 12.3 GB despite me removing all the files in the account (even after emptying the trash).

Hi there, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

Reply


Terms & ConditionsCookie settings