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Question

storage space showing incorrect numbers

  • May 23, 2025
  • 1 reply
  • 12 views

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Even if deleted all my files on box.com, under the storage space I can see 18gb occupied. Why?

1 reply

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Hi Andreea, 

Welcome to Box Community and glad to assist! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

Hope it helps!